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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
Any products that were shipped with free shipping that you are returning will be refunded less our cost to ship them
We do not charge a restocking fee of any kind
Returns must include all items that were shipped with product (manual, wrench, oil etc.) If those items are not included in the return package,  the cost for these items will be deducted from your refund.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.
If you have an exchange for the same dollar amount as the original purchase, please include additional shipping or handling charges to cover the reship. Please mail your package in a prepaid, insured, traceable method to the address below.
It may be a good idea to  call ahead (800-387-6543) to inform us you will be returning an item
Please include your order number and valid phone number
Web Returns
1737 Industrial Avenue
Cumberland, WI 54829
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